Ordering system without commission: your own order shop instead of an outside portal

An ordering system without commission means: your guests order on your own ordering page, and no percentage is deducted from any order. With GastroZukunft, 0 % Provision pro Bestellung applies – whether ten or two hundred orders come in on one evening. You therefore pay no share of your turnover, but a fixed monthly flat fee; what that costs and how you start is set out on the offer home page.

What „0 % Provision pro Bestellung" means in practice

The order value goes to you in full: food, drinks, delivery fee and deposit (Pfand) are not reduced proportionally. Delivery platforms, by contrast, typically retain around 13–30 % per order depending on the provider and the model – a range, not a fixed figure. The practical difference shows up in growth: with a commission your levy rises with every additional order, with a fixed flat fee it stays unchanged.

Honestly calculated: what still applies

Two items are not commission, but they belong to the complete answer. First, the fixed monthly fee for running your shop. Second – and only if you activate online payment – the usual fees of your payment service provider on the amounts paid online. With cash and card payment on site, this second item does not arise. There is no set-up fee for the ordering system, and the menu set-up is included.

Your shop runs under your own name

Your ordering page sits on its own subdomain in the form name.gastrozukunft.de – with your logo, your images and your contact details. The guest arrives at your business and not in a results list next to the neighbouring restaurants. How this page is structured is shown under Restaurant website.

How an order without a portal works

The guest opens your menu – through your website or via a QR code on your flyers or at the table. No app installation is needed for this.
They add dishes to the cart, choose Abholung (pickup) or Lieferung (delivery), a preferred time within your opening and ordering hours, and the payment method.
The order is completed via the button Zahlungspflichtig bestellen with terms confirmation.
The order appears in your Bestellzentrale, separated into Lieferungen and Abholung. The cards refresh roughly every four seconds, and a signal tone announces the arrival.
With payment on site, the guest first briefly confirms the order via a link or WhatsApp. You accept the order and thereby confirm the time for the guest; it then moves via in Bearbeitung to erledigt.

Prices are verified server-side

Prices, discounts, delivery and deposit (Pfand) amounts are calculated and verified on the server – not in the guest browser. The completion carries the legally required elements: the button Zahlungspflichtig bestellen (§ 312j BGB), the terms confirmation and the notice on the right of withdrawal for services (§ 312g BGB). Your own entries – prices, ingredients, labelling, opening hours – remain yours to check and to answer for.

Guests and data stay with you

The order and contact details of your guests come together in your own system and not in a portal that afterwards shows your competitors to those same guests. Hosting is on servers in Germany; for the processing on your behalf there is a data processing agreement, explained in the help centre under AV-Vertrag. You confirm this agreement yourself in the DSGVO area of the Bestellzentrale; without that confirmation, order operation can be restricted.

You decide when orders can be placed

Under Einstellungen → Online-Bestellungen, two switches control operation. „Bestellungen über die Website zulassen" is on by default; the control centre then shows Annahme AN. If you switch it off, the menu stays visible, the cart and checkout are locked, the display changes to PAUSIERT, and guests are pointed to your contact channels. Maintenance mode „Zugang zu Menü & Suche sperren" is off by default; while it is on you can set a date and time for the automatic release. Step by step, this is explained under Enable online ordering.

Who is this worth it for?

An ordering system without commission pays off above all where pickup and delivery orders come in regularly and the percentage levy becomes noticeable – likewise in businesses with regulars you want to address again yourself, and where flyers with a QR code are handed out. The calculation is less convincing when only very few online orders come in per month: a fixed flat fee then stands against a small commission total. Work it out with your own figures – average order value times orders per month times commission rate.

Frequently asked questions

What does an ordering system without commission cost?

With an ordering system without commission you pay no share per order, but a fixed monthly flat fee. The current amount and the starting conditions are set out on the offer home page.

Does 0 % commission really mean that nothing is deducted per order?

Yes. No percentage share is retained from the order value – neither from food and drinks nor from the delivery fee or the deposit (Pfand). Costs arise through the fixed monthly fee and, with online payment activated, through the fees of the payment service provider.

Do my guests need an app for the ordering system?

No. Your guests order in the browser through your website or via the QR code on a flyer or table. No installation is needed for the ordering system; an app exists for you as the business.

Can I stop taking orders at short notice?

Yes. Under Einstellungen → Online-Bestellungen you switch off „Bestellungen über die Website zulassen". The menu stays visible, the cart and checkout are locked, and the display changes to PAUSIERT.

Do the customer data from my own ordering system belong to me?

The order and contact details come together in your own system and are hosted on servers in Germany. For the processing on your behalf there is a data processing agreement, which you confirm yourself in the DSGVO area of the Bestellzentrale; without the confirmed agreement, order operation can be restricted.

How do guests find my commission-free order shop?

Through your own address in the form name.gastrozukunft.de, through the QR code on your flyers and at the table, and through search engines, because the content is delivered server-side and is therefore readable.

What happens if I do not activate online payment?

Then your guests order with payment on site, in cash or by card, and no payment service provider fees arise. The guest first briefly confirms such an order via a link or WhatsApp; the displayed time initially serves as an estimated guide value and becomes binding as soon as you accept the order.

More on this: Online ordering system · Order management · Payment methods