Order Centre – all orders at a glance
The Order Centre bundles all incoming orders in one place. You see new orders instantly, accept them and carry them through to completion – on the tablet in your venue or via the app.
Informed instantly
New orders announce themselves with an alert tone and a notice; if a confirmed order is left unattended, the signal becomes more pronounced. On request, you additionally receive a push notification on your smartphone – see Restaurant App.
Accept, prepare, complete
Orders move through clear steps – from new through in progress to done. When you accept an order, you confirm the expected time to the guest at the same time.
Print receipt
Provided a receipt printer is set up, a new or accepted order can be printed automatically as a receipt – with a test print for checking.
Keep guests informed
Inform your guests with one click via WhatsApp or phone about acceptance or cancellation. For delivery you can send the order details as a WhatsApp message to your own number. This is expressly not a driver dispatch or tracking system.
Cancel & tidy up
Decline an order with a reason; completed and cancelled orders move into clear archives that you can tidy up.
On the tablet or via the app
Work at a kitchen tablet or on the go with the Restaurant App – both access the same orders.
More on this: Restaurant App · Online Ordering System