General Terms and Conditions

Scope

The following terms apply to all contracts concluded via gastrozukunft.de. Deviating customer terms shall not become part of the contract unless we expressly agree to them in writing.

Subject matter of the contract

gastrozukunft.de provides an online ordering system and print services (e.g. QR business cards, folded menu leaflets). The specific scope of services, terms and prices result from the respective offer.

Conclusion of contract

The presentation of offers on the website is non-binding and does not constitute a binding offer. By clicking the order button, the customer makes a binding offer to conclude a purchase contract. The contract is concluded upon our order confirmation by e-mail or, at the latest, when the service begins.

Prices and payment terms

All prices shown on the order page are final prices including statutory VAT and shipping costs within Germany. Payment is processed after order completion via our payment service provider Stripe Payments Europe Ltd. using the payment methods offered there. In case of payment default, ongoing online services may be temporarily deactivated; statutory claims remain unaffected.

Online ordering system: subscription, billing and term

The online ordering system is provided on a subscription basis at a price of €29 per month (plus statutory VAT where applicable). No separate setup fee is charged. Billing is monthly. Payment is generally made by the customer themselves via the payment link contained in the invoice; no automatic debit takes place. Optionally, the customer may explicitly choose the SEPA direct debit scheme (SEPA Core Direct Debit) and grant a mandate for it; only in that case are due invoice amounts collected from the specified account. The pre-notification is given, by agreement deviating from the standard period, no later than five calendar days before the debit and may be given in the invoice; for recurring amounts that remain unchanged, a single notification covering the affected due dates is sufficient. The mandate can be revoked at any time with effect for the future; revocation is possible at any time by the customer in the customer area. The statutory refund right of eight weeks from the debit remains unaffected. If a direct debit is returned for lack of funds or for a reason attributable to the customer, the customer bears the resulting return-debit costs; the right to claim further damages for default is reserved. The subscription can be cancelled monthly; there is no minimum contract term unless otherwise agreed in the respective offer. For existing contracts, the contractually agreed price applies; price changes are communicated in advance in good time. If SEPA direct debits are returned repeatedly within twelve months, the provider may stop collecting and settle future payments exclusively via the payment link; the mandate granted remains unaffected and collection can be resumed by agreement. If an invoice is still open after the payment deadline stated in the reminder (Mahnung), the provider may decline to extend the subscription by a further billing period; the runtime already paid for remains unaffected and runs to its regular end.

Free trial period (the "3 months free" campaign)

This section applies to businesses that register via the campaign page /3-monate-kostenlos. It takes precedence over the preceding section "Online ordering system: subscription, billing and term" where the two conflict. (1) Use is free of charge for the first three months. The three months begin when the business's ordering page is actually made available, not when the registration form is submitted. (2) No payment details are collected for the registration, and no payment is due when the trial starts. (3) Neither the registration nor the trial period creates any payment obligation. In particular, no paid subscription and no minimum term arise. (4) After the three months there is no automatic transition to paid use and no automatic renewal. Paid continuation only comes about if the customer expressly accepts it following a separate notification; without that acceptance the trial simply ends. (5) If the customer opts to continue, the monthly price stated in the offer applies; it is net, plus statutory VAT at the applicable rate, and applies until the end of the first year of use. The first year of use is the first twelve months from the start of the trial, not the calendar year. The provider will communicate the price for the second year of use separately and in good time before it begins. (6) Registration for the campaign is only possible within the registration period stated on the campaign page. An extension of that period is possible but not promised. What matters for timeliness is the receipt of the fully completed registration form by the provider; a subsequent code confirmation and the provider's set-up may take place afterwards without affecting timeliness. (7) The end of the registration period does not affect trials already under way; they run to their normal end. (8) The trial is not conditional on any consent to advertising or advertising measurement.

Customer obligations to cooperate

The customer provides all necessary content (menus, prices, logos) in due time and ensures that it has the required rights to use such content. Delivery periods are reasonably extended if information or approvals are delayed.

Content responsibility and legal texts

The customer is solely responsible for all content displayed on the customer-assigned subdomain or distributed via printed products (e.g. menus, product photos, prices, descriptions, allergen notices, imprint, privacy policy, restaurant terms). The customer ensures compliance with all applicable legal requirements.

gastrozukunft.de does not review provided content for legal admissibility, completeness or accuracy and assumes no liability in this regard. The customer indemnifies gastrozukunft.de against all third-party claims resulting from unlawful or incorrect use of the system or unlawful customer content, unless gastrozukunft.de caused the infringement intentionally or through gross negligence.

Use of the online system

The online ordering system is provided on a dedicated subdomain. After the agreed term ends, the system may be deactivated or deleted unless an extension is agreed.

Warranty and approvals

Before printing, the customer receives an approval version. By approving, the customer confirms content and layout. We are not liable for errors after approval. Statutory warranty rights remain unaffected.

Liability

gastrozukunft.de is liable for intent and gross negligence according to statutory provisions. In cases of slight negligence, we are liable only for breach of essential contractual obligations and limited to typical, foreseeable damage. Liability for injury to life, body or health remains unaffected.

Data protection

Please refer to our privacy policy for information on processing personal data at /datenschutz.php . Any required data processing agreements are concluded separately.

Legal details about delegated Stripe Connect data submission on behalf of the restaurant are available here: /stripe_delegation.php

Withdrawal and termination

Consumers (Section 13 German Civil Code) have a statutory right of withdrawal. Details and the model withdrawal form can be found in our Withdrawal Notice. For print products manufactured according to your specifications (e.g. business cards, leaflets), the right of withdrawal expires once production has begun at your express request (Section 312g (2) No. 1 German Civil Code). Entrepreneurs (Section 14 German Civil Code) have no statutory right of withdrawal. Any minimum terms or separate termination rules result from the respective offer.

Final provisions

German law applies. For consumers with habitual residence in another EU country, mandatory consumer protection provisions of their country of residence remain unaffected. Place of jurisdiction, where permissible, is the registered office of the provider. Amendments or additions require text form. If individual provisions are invalid, the validity of the remaining provisions remains unaffected.